Mobility-as-a-Service and overcoming the issues to get Critical MaaS

7 min

The sharing economy, the access economy, the on-demand economy – terms used interchangeably, though not always fully understood. They are used to define the recent socio-economic shift that reinvented how and what we consume. Although each of the terms is nuanced in its precise meaning, they all describe a world in which consumer demand, rather than any other driver, determines the delivery of services. In this same world usage trumps possession and access rather than ownership and consumers’ immediate needs can be satisfied with the tap of an app, encapsulating the very change in human nature – from the culture of ‘me’ to the culture of ‘we.’

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